Course two
Important: Course One, Giving Productive Feedback, is required before taking Course Two, Receiving Feedback Without Defensiveness.
Sing Up for Course Two
Not sure where to start?
Get started while you wait for the book. Our free assessments help you understand your feedback habits and where small changes can make a real difference.
Founded by experience
WTF-What the Feedback™ was created by Kim Baker after years of working with leaders, teams, and organizations where feedback was consistently the breaking point — not because people didn’t care, but because they weren’t taught how to do it well.
After training thousands of professionals and facilitating conversations where trust was on the line, one truth became clear: feedback is the fastest way to build trust — and the quickest way to lose it.
This program is the result.
